Privacy Policy —
Your Data, Our Responsibility

1 Introduction

This Privacy Policy ("Policy") describes how 85bd ("we", "us", "our", "the platform") collects, uses, stores, shares, and protects the personal data of individuals ("you", "the player", "the user") who register for and use the 85bd online gaming platform accessible at 85bd.io.

85bd is committed to handling your personal data with the highest standards of care, transparency, and security. This Policy is written in plain English so that every player — including those based in Dhaka, Chittagong, Sylhet, Khulna, and across Bangladesh — can clearly understand how their information is managed.

This Policy should be read alongside our Terms & Conditions, available at /terms-conditions, and our Responsible Gaming policy at /responsible-gaming. Together, these documents form the complete agreement governing your use of the 85bd platform.

By creating an account on 85bd, depositing funds, placing bets, or by simply browsing the platform, you acknowledge that you have read and understood this Privacy Policy and that you consent to the data practices described herein.

2 Data We Collect

85bd collects only the personal data that is necessary to provide, operate, and improve our gaming platform and to meet our legal and regulatory obligations. The categories of personal data we collect are described below.

2.1 Registration Data

• Full legal name
• Date of birth (to verify the 21+ age requirement)
• Residential address (including city, district, and postal code)
• Email address
• Mobile phone number
• Username and encrypted account password
• Preferred currency (BDT / USDT)

2.2 Identity Verification (KYC) Data

• Government-issued photo identification (National ID card, passport, or driving licence)
• Proof of address documents (utility bill, bank statement dated within 3 months)
• Source-of-funds documentation where required by our compliance obligations
• Selfie or liveness-check image for biometric matching where applicable

2.3 Financial & Transaction Data

• Deposit and withdrawal transaction records (amount, method, timestamp, reference number)
• Payment method identifiers (bKash account number, Nagad number, Rocket number, Upay number, Visa/Mastercard last four digits, USDT wallet address)
• Account balance history
• Bonus and promotion redemption records

2.4 Gaming Activity Data

• Bet history, game session logs, and wagering outcomes
• Game preferences and favourite categories (cricket, slots, live casino, arcade, basketball)
• Responsible gaming tool usage (deposit limits set, cool-off periods activated, self-exclusion requests)

2.5 Technical & Device Data

• IP address and approximate geolocation derived from IP
• Device type, operating system, and browser version
• Session timestamps, login history, and logout events
• Cookies and similar tracking technologies (see Section 6)

2.6 Communications Data

• Live chat transcripts and support ticket correspondence
• Email communications with the 85bd support team
• Feedback, dispute submissions, and complaints

3 How We Use Your Data

85bd uses your personal data for the following purposes:

1. Account Management: To create, maintain, verify, and administer your 85bd player account, including processing deposits, withdrawals, and bonus awards.
2. Identity Verification: To confirm that you are aged 21 or above and that your identity matches the details provided at registration, in accordance with our KYC obligations.
3. Transaction Processing: To execute and record all financial transactions on your account, including bKash, Nagad, Rocket, Upay, Visa, Mastercard, and USDT transfers.
4. Platform Security: To detect, investigate, and prevent fraud, money laundering, multi-accounting, bonus abuse, and other prohibited activities outlined in our Terms & Conditions.
5. Responsible Gaming: To monitor gaming patterns for signs of problem gambling and to administer the responsible gaming tools you activate, including deposit limits, cool-off periods, and self-exclusion.
6. Customer Support: To respond to your enquiries, resolve disputes, and provide technical assistance via live chat and email.
7. Legal Compliance: To meet our obligations under applicable anti-money laundering, counter-terrorism financing, and data protection laws and regulations.
8. Platform Improvement: To analyse aggregated, anonymised usage data to improve the performance, stability, and product range of the 85bd platform.
9. Marketing Communications: To send you promotional offers, bonus notifications, and platform updates where you have given explicit opt-in consent. You may withdraw this consent at any time.

4 Legal Basis for Processing

85bd processes your personal data on one or more of the following legal bases, depending on the specific purpose of processing:

Where 85bd relies on legitimate interest as the legal basis for processing, we have assessed that our legitimate interest does not override your fundamental privacy rights. You may object to legitimate-interest processing at any time by contacting our support team.

5 Data Sharing & Third Parties

85bd does not sell, rent, or transfer your personal data to third parties for their own commercial or marketing purposes. We share your data only in the following limited and necessary circumstances:

5.1 Payment Processors

To process your deposits and withdrawals, we share the minimum necessary financial and identity data with our payment processing partners, including bKash, Nagad, Rocket, Upay, and card processing networks. These partners are contractually bound to process your data only for the purpose of executing the specific transaction and are prohibited from using your data for any other purpose.

5.2 Identity Verification Providers

To fulfil our KYC and age-verification obligations, we may share identity documents and biometric reference data with certified third-party identity verification providers. These providers operate under strict data processing agreements with 85bd.

5.3 Game Providers

Game studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi receive session tokens and anonymised player identifiers to deliver their game content within the 85bd platform. These studios do not receive your full name, address, or payment details.

5.4 Fraud Prevention & Compliance

85bd may share data with fraud prevention networks and regulatory compliance tools where required to detect or prevent financial crime. Any such sharing is strictly limited to what is necessary and is conducted under appropriate data sharing agreements.

5.5 Legal Authorities

85bd may disclose your personal data to law enforcement agencies, regulatory bodies, or courts where required to do so by applicable law, court order, or other valid legal process. We will endeavour to notify you of any such disclosure unless legally prohibited from doing so.

6 Cookies & Tracking Technologies

85bd uses cookies and similar tracking technologies to operate and improve the platform. A cookie is a small text file placed on your device when you visit the 85bd website. The following types of cookies are used:

• Strictly Necessary Cookies: Required for the platform to function correctly. These include session cookies that keep you logged in and security cookies that protect your account. These cookies cannot be disabled without severely impacting platform functionality.
• Functional Cookies: Remember your preferences such as your preferred language, display settings, and game lobby layout. These cookies improve your user experience but are not essential to platform operation.
• Analytics Cookies: Used to collect anonymised data about how players navigate the 85bd platform. This data helps us identify pages that are underperforming, improve navigation flows, and prioritise new feature development. No personally identifiable information is included in analytics reports.
• Session Integrity Cookies: Detect and prevent fraudulent activity by monitoring session patterns and flagging anomalous login behaviour such as simultaneous sessions from geographically inconsistent locations.

You may configure your browser to refuse or delete cookies at any time. Please note that disabling strictly necessary cookies will prevent you from logging into your 85bd account. Disabling functional or analytics cookies will not prevent you from using the platform but may reduce the personalisation of your experience.

7 Data Retention

85bd retains your personal data for only as long as is necessary to fulfil the purpose for which it was collected, or to meet our legal, regulatory, and contractual obligations. The following retention periods apply:

Following the expiry of the relevant retention period, your personal data will be securely deleted or irreversibly anonymised. Where data cannot be immediately deleted due to technical constraints, it will be isolated from active processing until deletion can be completed.

8 Security Measures

85bd implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include:

• 256-bit SSL/TLS Encryption: All data in transit between your device and the 85bd platform is encrypted using industry-standard TLS 1.3 protocols. Our SSL certificate is renewed and monitored continuously.
• Password Hashing: Account passwords are stored using bcrypt hashing with a per-user salt. Passwords are never stored in plaintext and are never accessible by 85bd staff.
• Two-Factor Authentication (2FA): Players are encouraged to enable 2FA on their accounts for an additional layer of login security. 2FA is available via authenticator app or SMS to your registered Bangladeshi mobile number.
• Access Controls: Access to personal data within 85bd is strictly role-based. Staff members can only access the data necessary for their specific job function. All data access is logged and audited.
• Infrastructure Security: 85bd's servers are hosted in secure, access-controlled data centres with 24/7 physical and network monitoring. Firewall systems, intrusion detection, and regular penetration testing are employed.
• Data Breach Response: In the unlikely event of a personal data breach that poses a risk to your rights, 85bd will notify affected players within 72 hours of becoming aware of the breach and will take immediate steps to contain and remediate the incident.

9 Your Rights

As a player on the 85bd platform, you hold the following rights with respect to your personal data. To exercise any of these rights, contact the 85bd support team via live chat or email. We will respond to all valid requests within 30 calendar days.

1. Right of Access: You have the right to request a copy of all personal data that 85bd holds about you, along with information about how it is being used.
2. Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it without undue delay.
3. Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you have withdrawn consent, or where the processing was unlawful. This right is subject to our legal retention obligations.
4. Right to Restriction: You may request that 85bd restrict the processing of your personal data in certain circumstances, for example while a dispute about the accuracy of your data is being resolved.
5. Right to Data Portability: Where processing is based on your consent or on a contract, and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format.
6. Right to Object: You have the right to object at any time to the processing of your personal data where that processing is based on legitimate interest. You also have an absolute right to object to processing for direct marketing purposes.
7. Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

10 Children & Minors

The 85bd platform is strictly intended for adults aged 21 and above. 85bd does not knowingly collect, store, or process personal data belonging to individuals under the age of 21. Age verification is a mandatory step in the account registration process, and accounts found to belong to underage individuals will be immediately suspended and any funds returned in accordance with our Terms & Conditions.

If you are a parent or guardian and believe that a minor has registered on the 85bd platform or provided us with personal data without your knowledge, please contact our support team immediately at [email protected]. We will investigate the matter promptly and take all necessary steps to delete the relevant data and close the account.

11 Third-Party Links & Services

The 85bd platform may contain links to third-party websites, game studios, or service providers. This Privacy Policy applies solely to the 85bd platform and does not extend to any third-party websites or services. 85bd is not responsible for the privacy practices of third parties and we encourage you to review the privacy policies of any external services you access.

Game content provided by studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi is delivered within the 85bd platform environment. While these studios provide the game software, your account data and financial information remain under the control of 85bd and are governed by this Policy.

12 Changes to This Policy

85bd reserves the right to update or amend this Privacy Policy at any time in response to changes in applicable law, regulatory guidance, business operations, or platform features. Any material changes to this Policy will be communicated to registered players via email to their registered address and/or via a prominent notice on the 85bd platform no less than 14 days before the changes take effect.

The "Last Updated" date at the top of this Policy will be revised each time a change is made. Your continued use of the 85bd platform after the effective date of any update constitutes your acceptance of the revised Privacy Policy. If you do not agree with any changes, you should cease using the platform and may request account closure by contacting our support team.

We recommend reviewing this Privacy Policy periodically to stay informed about how 85bd protects your personal information. Archived versions of previous policies are available upon request from our support team.

13 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or to the way 85bd processes your personal data, please do not hesitate to get in touch with our support team. We are available 24 hours a day, 7 days a week.

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available directly within the 85bd platform, accessible after logging in to your account
• Response Time: We aim to respond to all privacy-related enquiries within 2 business days (Bangladesh Standard Time, UTC+6)
• Data Rights Requests: Formal requests to access, correct, delete, or port your data will receive a full response within 30 calendar days